At Ivyvogue, operated by Echelon Ecom Ventures Private Limited, your privacy is of paramount importance to us. We respect your trust and are fully committed to managing your personal information responsibly. This policy outlines how we collect, use, and safeguard your data while you interact with our website. By continuing to use our platform, you are acknowledging and agreeing to these practices.

In this document, “we,” “our,” or “us” refers to Echelon Ecom Ventures Private Limited, and “you,” “your,” or “user(s)” refers to individuals visiting or shopping on Ivyvogue. If you do not accept any part of this policy, please discontinue use of our website.

Information We Collect
 

To deliver a high-quality fashion experience, we may gather the following information:

• Personal Details: Your name, phone number, email, billing and shipping address, and payment details required to complete transactions.
• Browsing & Interaction Data: Information about your orders and on-site activity, such as browsing category pages and featured content.
• Device & Technical Information: IP address, browser version, device type, allowed location data, and general analytics used for performance monitoring and security.
• Cookies & Tools: Cookies and related tracking tools used to personalize your browsing experience and optimize website performance.

How Your Information Helps Us
 

We use your data strictly for legitimate purposes, including:

• Processing your orders and handling any related concerns
• Offering tailored suggestions and enhancing website navigation
• Sending updates and promotional communication (only if opted in)
• Enhancing security and detecting misuse
• Meeting legal and regulatory obligations

Information We May Share
 

In limited instances, your data may be shared with:

• Trusted third-party service providers such as logistics and payment gateways
• Legal authorities when required by law
• Affiliated parties involved in order processing, all under strict confidentiality

Cookies and Tracking Technologies
 

We use cookies and similar technologies to support seamless browsing, analyze performance, and improve your shopping experience. You may control or disable these cookies through your browser settings.

Data Storage and Security
 

Your data is stored with care through SSL encryption, secure servers, and restricted access protocols. While we uphold strong security standards, 100% protection cannot be fully guaranteed.

Data Retention Period
 

Your data is retained for 8 to 12 months after your last interaction. In some instances, it may be kept longer to comply with legal, financial, or regulatory obligations.

Data Rights & Preferences
 

As a user, you have full control over your data, including the right to:

• Access or update your information
• Request deletion of your data, subject to legal constraints
• Opt out of promotional messages
• Control cookie usage through browser settings

Children’s Privacy
 

This platform is intended for users aged 18 and above. We do not knowingly collect information from minors. Any such data identified will be promptly deleted.

Third-Party Links
 

Our website may include links to external platforms such as payment services. We are not responsible for their privacy practices and recommend reviewing their individual policies before use.

Changes To The Privacy Policy
 

This policy may be modified due to operational or legal changes. Updates will be reflected on this page. Continued use of the website constitutes acceptance of such updates. For any concerns, please contact us at echelonecomventurespvtltd@gmail.com / echelonecomventuresauthorizes@gmail.com.

Consent
 

By using or making a purchase on our website, you consent to the collection, use, and sharing of your information as detailed in this policy.

Help & Queries

For questions, comments, or requests regarding this policy or your data, please contact us at echelonecomventurespvtltd@gmail.com / echelonecomventuresauthorizes@gmail.com.